Order Information

Payment Options

Payments are only possible by credit card or iDEAL.

How new Brexit trading agreements may affect your order if you are based in the EU (updated: February 2021)

The entire distribution supply chain is currently under considerable stress due to the impacts of the new Brexit trading arrangements. There are extra costs and significant delays due to backlogs at customs who have to process goods entering the EU.

Effective February 1st 2021, our distributor IPS UK are shipping to EU customers under DAP incoterms, which means it is the responsibility of the customer to clear customs and pay any relevant taxes. The import fee currently stands at approximately 20-25 EUR for orders up to 150 EUR, and the fee can increase with the value of your order. The fee can also vary from country to country, according to their customs and tax structures. Additionally, UPS, the carrier that delivers our books, are charging customers an extra cost of £4.15 per carton as their fee for import administration costs.

Many of these issues are out of our control, but AUP are in regular discussions with IPS UK who are doing everything they can to make the process of distributing books into the EU as smooth as possible.

Mandatory Telephone Number

Due to tightened COVID-19 measures, delivery cannot be executed without a telephone number. Amsterdam University Press will only share your telephone number with the delivery service so that your order can be fulfilled.

Delivery Time and COVID-19

Delivery time is dependent on postal services. Please note: there are major delays in shipments due to high increases in demand and with more orders being delivered to private addresses than ever before. Restrictions and delays across the globe due to the ongoing COVID-19 pandemic are beyond anyone's control, but publishers and distributors are doing their best despite the current situation.

Currency

Orders made directly to AUP will be charged in euros. Your credit card receipt may show the equivalent of the euro price in local currency.

Costs

For postage orders, AUP charges shipping costs:

Orders within the Netherlands and Belgium:

• Under €20,- shipping costs are €2,50 per book;
• No shipping costs for orders from €20,-.

Orders throughout rest of Europe:

• €5,50 for the first book, €4,- for each additional book.

Orders in the rest of the world:

• €9,- for the first book, €4,50 for each additional book.

Journals

If you would like to subscribe to a journal or order copies of individual journals, please do so via subscriptions@aup.nl.